Category: Customer Management
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After Sales | A Summary of My Services
After Sales: Enhancing Customer Satisfaction and Building Long-Term Relationships It should go without saying that your after sales services are just as crucial as the initial sale itself. In fact, how you manage your post-purchase experience can make all the difference to repeat business. As a freelance virtual assistant, I include after-sales assistance as part of the marketing…
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Assistant Roles Explained | Personal, Virtual, Executive, and More
Types of Assistants: What’s the Difference, and Which One Do You Need? Don’t be confused. Assistants come in all shapes and sizes. From an entry-level junior helping with filing and making tea, to a senior executive assistant who is practically a second brain for their boss—assistants play a wide range of roles. The numerous types…
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CRM For Small Business
CRM for small business Customer relationship management (CRM) is the core of every successful business, big or small. While it may sound obvious, managing relationships effectively is essential—your clients are the heart of your business. CRM is about truly understanding and serving your clients needs – Here’s how a CRM system can benefit you, your…